Support Hub
How can we help?
Answers, contact channels, and 24/7 concierge — all in one place.
How it works
Four moves. From tap to receipt.
Step 01
Reserve
Enter pickup + destination, pick a class, tap Confirm. Fare is fixed upfront — no surge, ever.
Step 02
We authorize
Once a chauffeur accepts, we place a hold on your saved card. Never a random charge before the ride.
Step 03
We arrive
Live GPS to your rider, flight tracking on airport transfers, 60-minute complimentary wait.
Step 04
You're captured
Card captured on completion, PDF receipt hits your inbox. Rate your chauffeur if you want.